Due to waitlists and the ongoing demand for course slots in Wilderness and Remote First Aid, there is an $80 no-show fee for these trainings.

Courses with an online training component are ineligible for refunds, but we can reschedule training if a request to reschedule notification is received five business days prior to the course date and time.

Inquires for refunds should be sent 10 business days prior to the course date and time.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at andrea_luhman@mac.com.